ARAB ADVISORS GROUP

provides reliable research, analysis and forecasts for telecommunication, media and technology in 19 MENA markets

25 Years of service
6000+

Published Research
Reports

1450+

Recipients of
Published Reports

150+

Custom Consulting Projects

15+

Telecoms &
Media Industry Conferences

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Global Clients

MENA Telecom Churn – Causal Factors, Mitigation Measures, Digitization, and Announced Rates

Arab Advisors Group released a new report,“MENA Telecom Churn – Causal Factors, Mitigation Measures, Digitization, and Announced Rates,”. Churn is a key performance indicator for telecom operators, as subscriber losses can affect recurring revenues, customer-acquisition costs, and overall market position. Telecom operators must therefore identify the factors contributing to churn and adopt effective measures to retain their subscribers. In this report, Arab Advisors Group examines publicly available churn-related disclosures from 64 telecom operators and groups across 19 countries in the MENA region.
 

 

 

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Arab Advisors Group Events

Since 2004, Arab Advisors Group started organizing its own annual regional conferences covering the dynamically changing Telecommunications, Media...

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Annual Strategic Research Services

The Strategic Research Service involves receiving periodical telecoms, media and technology research reports on periodical basis.

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Custom Consulting

Arab Advisors Group's consulting team helps our clients gain market insights through scientific qualitative and quantitative market research.

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Published Reports

Research Reports

The IoT Services Landscape in the Maghreb Region: Operator Portfolios, Subscriber Segments, and Pricing Models

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The IoT Services Landscape in the GCC and Yemen: Operator Portfolios, Subscriber Segments, and Pricing Models

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Survey Reports

Satellite TV Consumption in 6 Arab Countries

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Radio Consumption in 6 Arab Countries

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An Overview of Jordan’s FinTech Landscape

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Digitization Levels and Measures of the MENA Region

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Arab Advisors Group quantitative and qualitative research services offer high quality data collection. Our well-trained and high-skilled surveyors and data collectors supported with our scientific quality assurance standards allow us to insure delivery of high quality data and analysis to our clients.

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Latest news

30 Sep 2026
Public visibility into MENA telecom churn remains limited, with only 9% of 64 operators and groups disclosing the factors driving subscriber losses

Our latest research provides exclusive visibility into what operators disclose about subscriber churn and where significant information gaps remain, based on detailed tracking across 19 MENA countries and 8 telecom groups

21 Sep 2026
IoT is still a B2B game across much of the Levant with 22 services focused exclusively on businesses.

Our latest research compares IoT customer reach across four markets, revealing how adoption differs from Jordan’s broader business-and-personal offering to Iraq’s fully B2B focus.

15 Sep 2026
75% of Egypt’s IoT telecom offerings are business-focused

Our research shows a clear contrast across 5 cellular operators in Egypt and Sudan: business remains the core of IoT, while Egyptian operators are expanding into Personal and Personal & Business.

08 Sep 2026
58% of IoT services across 4 Levant markets are custom-priced, revealing where operators are prioritizing flexibility

Our research benchmarks IoT pricing across Iraq, Jordan, Lebanon, and Palestine, providing a clear view of operator pricing models and market positioning